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John Crane opens new service centre

Published by , Senior Editor
Hydrocarbon Engineering,

John Crane has announced the opening of its service centre in Livorno, Italy.

Located on the west coast of Tuscany, the new Livorno service centre is twice the size of the previous centre, equipping John Crane with the resources to provide additional capabilities for its increasing customer needs, including aftermarket support, quick turnaround service and downtime cost reduction. The Livorno facility enhances John Crane’s local service and support network for OEM and end user customers serving oil and gas, power generation, chemical, pharmaceutical production, and pulp and paper markets.

“The move to a larger facility is a testament to the business growth and customer relationships we have established,” said Antonio Bersellini, General Manager, Sales and Aftermarket Italy. “The aim of this new service centre is to enable effective and efficient operations for our customers through the reduction of downtime costs and service repairs. This service centre also allows us to support our long-term growth vision by continuing to invest in local infrastructure and talent.”

The facility can also offer customer training, while providing enhanced efficiency, a fully equipped seals workshop and seal installation and commissioning support.

“John Crane has had a manufacturing presence in Livorno for nearly 23 years; however, with the extension of these service centre capabilities, coupled with the increased size of the facility, we can now directly provide faster repair service and customer support to those that need it,” said Nico Schmaeling, Vice President, GeoMarket Europe. “Due to the mission-critical nature of our customers’ operations, they depend on us for a highly responsive service to increase uptime, reduce maintenance costs whenever possible and help them maintain environmentally safe operations.”

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