Frost & Sullivan has recognised Emerson Process Management with the 2014 European Frost & Sullivan Company of the Year Award for its services to the process automation market.
Emerson offers a comprehensive portfolio of offerings, which consists of project, consulting, modernisation and migration, lifecycle and data management services. The high quality of these services, as well as around the clock service support, has helped end users generate a better return on investment.
"Distinctively, Emerson adopts the main automation contractor/ main instrument vendor approach to provide project services that include design, engineering and project management for various product lines," said Frost & Sullivan Industry Analyst Karthik Sundaram. "As a consequence of the company's holistic service approach, end users can minimise project risks, reduce capital costs, and shorten lead times."
Much like its project services, Emerson's lifecycle services deliver considerable value to end users. Through the implementation of clearly formulated lifecycle service strategies for product lines ranging from field instruments and valves at level one to manufacturing execution systems at level 3 of the enterprise pyramid, the company has managed to help end users maintain asset health as well as improve plant reliability and availability.
Emerson's consulting services are also considered one of the best in the industry. The company's services offer end users the opportunity to evaluate and act upon various process automation needs efficiently and effectively, leveraging the latest innovations in the field of process automation such as electronic marshalling, wireless networks and pervasive sensing.
To complement its project and consulting services, Emerson has developed a winning data management service portfolio in line with the growing demand for increased process intelligence. By availing these services, end users can obtain valuable business intelligence that can enhance process performance, maximise production, and reduce plant downtime.
Furthermore, by also offering modernisation and migration services, which are often required in retrofit projects, Emerson practically covers the entire spectrum of end user needs in the process automation market. Notably, Emerson's modernisation and migration services accommodate a wide set of automation platforms designed by other major process automation vendors and thus allow the company to reach more customers.
"Emerson's strong process service capabilities have been acknowledged by a broad clientele and enabled it to amass considerable brand equity in Europe," noted Karthik Sundaram "However, if not for its high powered team of consultants with hands on industrial experience in the process domain, it is doubtful whether Emerson would have tasted as much success as it has in the process automation market."
Adapted from press release by Rosalie Starling
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