Rotork Site Services rebrands to Rotork Service
Published by Oliver Kleinschmidt,
Assistant Editor
Hydrocarbon Engineering,
Rotork Site Services is now officially Rotork Service. This change is a key part of the company’s Growth+ strategy and marks a significant step forward as it continues to build on its heritage of providing world-class service solutions to customers across the globe.
Why the change?
The decision to rebrand reflects the company’s commitment to growth and its ambition to become a stronger, more unified global service provider. Its goal is to evolve beyond traditional site-based services and to offer a Full Lifecycle Experience that encompasses all stages of the customer journey — from installation and upgrades to ongoing support and predictive maintenance.
This new identity aligns with industry terminology and showcases the full range of services the company provides. It has been focusing on enhancing the value it brings to its customers by expanding its capabilities, embracing digital solutions, and delivering higher-margin services.
What does this mean for customers?
First and foremost, Rotork Service will continue to deliver the same high-quality service and support customers have come to expect. The rebranding is about evolving its approach and expanding its offerings, not changing the customer service that people know and trust.
With its new focus on a Full Lifecycle Experience, Rotork Service is integrating more digital services, including predictive maintenance and enhanced service solutions, to optimise operations.
As part of its ongoing commitment to service excellence, its enhancing its service capabilities across all regions, backed by a network of over 300 skilled Field Service Engineers.
Rotork Service’s offerings will now be organised into four key areas: Connected Services, Field Services, Reliability Services, and Support Services. This will allow the company to deliver more targeted, tailored solutions for consumer needs.
Read the article online at: https://www.hydrocarbonengineering.com/petrochemicals/10022025/rotork-site-services-rebrands-to-rotork-service/
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