Elite Control Systems expands support services

Elite Control Systems, a leading provider of systems integration services, has announced that it is expanding its robust support services portfolio to offer predictive maintenances services, namely vibration monitoring and PROFIBUS network health checks.

Companies strive to cut operating costs without reducing productivity. As a result, reactive and predictive maintenance are becoming more important to increasing production. In response, Elite helps customers reduce costs in two ways: by making it possible for them to pay only for the services they really need, and by reacting rapidly in the event of a system breakdown.

“By providing customers with the option to have their systems monitored for vibration and put through regular PROFIBUS network health checks, we’re helping them take preventive measures to predict and detect potential defects, long before they have the chance to develop into a real problem,” said Angus McCarter, Field Sales Engineer for Elite Control Systems. “When combined with elements of our full range of support services, our customers know that they are taking every precaution to ensure that their systems operate smoothly, with minimal disruption.”

The announcement comes as welcome news to engineering and production managers who work for companies that maintain a considerable amount of automation onsite or rely heavily upon automation to conduct business. Companies that operate in oil and gas, food and beverage, distilling and brewing, power generation, renewable energy, pharmaceuticals and other major manufacturing sectors fit this profile.

Today, Amazon UK, Genius Foods, Diageo Distilling, Glenmorangie Ltd and INEOS are among those that look to Elite for such support. Scottish Power Renewables also relies upon Elite to help make certain that the systems it uses to operate its network of 29 wind farms are functioning in top condition.

“Because engineering support is such an essential part of any automated manufacturing system, we decided to establish a dedicated support services division, when most systems integrators were offering it as an add-on service or afterthought,” said Brian Sneddon, General Manager of Elite Control Systems. “In contrast, our engineering team is fully briefed on every customer’s needs, and is on-hand around the clock. So, whether a customer has a comprehensive 24/7 support plan in place or is on an ad hoc call out basis, Elite engineers are ready to respond immediately in the event of a breakdown, so that production is up and running as quickly as possible.”

The recent addition of vibration monitoring and PROFIBUS network health checks to its support Ssrvices portfolio is particularly meaningful because companies can now derive comprehensive support, without going to the expense of creating extensive support teams internally. Companies can access Elite’s engineering expertise, as well as that of its partners who are some of the world’s leading automation and process control manufacturers.

“Predictive care has always been synonymous with quality system maintenance. It makes economic sense, because you’re making a minimal investment now to avert a more expensive problem such as a shutdown in production or major equipment failure” said Ewan McAllister, Technical Director of Elite Control Systems. “Plus, by customising every client’s support contract to their individual needs, they only pay for what they need so it’s financially viable. it’s a win-win situation for all concerned.”

In addition to the new predictive maintenance services, Elite offers breakdown support for PLC, SCADA, IT systems and network infrastructure, such as integrity testing. Its Support Services engineers also conduct system audits, health checks, minor modifications, and on the job training for clients’ employees.

Adapted from press release by Francesca Brindle

Read the article online at: https://www.hydrocarbonengineering.com/product-news/21012016/elite-control-systems-expands-support-services-portfolio-2228/