The platform, a pilot project developed in collaboration with Accenture, facilitates the configuration of AI agents that are organised into workflows. These multi-agent systems make it easier for teams to create new collaborative environments, enabling employees to improve working models, which in turn boosts productivity.
Throughout the planning and development of the multi-agent system, Repsol has created large knowledge bases designed exclusively for teams to get support from the AI agents. It has also designed an interface that adapts language models to a professional and collaborative environment.
The pilot has been carried out in Repsol's Digitalisation and Services department, which has more than 700 employees and where three teams with 22 AI agents have been deployed, providing support for more than four months in processes relevant to the area. Subsequently, more than 50 people have been working collaboratively, supervising teams of AI agents, achieving numerous efficiencies and improvements.
Repsol’s Executive Managing Director of Digitalisation and Services, Susana Meseguer, said: “With the presentation of the multi-agent AI platform, Repsol demonstrates its ambition to strengthen its position as one of the pioneering companies in the use of disruptive and innovative technologies in the energy sector. Since we launched our Digital Program more than six years ago, one of our main objectives has been to advance in efficiency and competitiveness, to continue transforming our company with the talent of our employees and digitalisation as a key element.”